Dear moise ADOUSSIBA, On behalf of Zhongshan Flypowers Enterprise Co., Ltd., I want to sincerelyapologize for the negative service experience that you had Going forward, we are going to take steps to ensure thatthis situation does not happen again. I want to sincerely thank you for bringing this issue to ourattention. We are always to improve our customer serviceand your feedback is essential to that process. Please donot hesitate to contact me directly in the future for anyneeds.